Benefits of Managed Hosting & Support
Whether you're launching your first custom website or looking to move to a better provider, our Managed Hosting & Support packages will meet your business needs.
- Peace of Mind: Assured help without worrying about additional costs or limitations.
- Cost Efficiency: More cost-effective than paying per request with a single service agreement.
- Reliability: Continuous, dedicated support builds trust and loyalty.
- Convenience: Address multiple issues without constant negotiation or clarification.
- Predictability: Consistent, predictable costs with no hidden fees.
Our packages aren't just for maintaining your site; our team acts as an extension of your team for any website changes you need. The change threshold indicates that we will do any work that takes us less time than the hours listed in the support tier.
Examples of activities that could be conducted in a support agreement:
- Making content changes on the website when you aren't sure of the best approach or simply don't have the time.
- Adding new users to the site.
We will let you know if a change takes longer than the threshold, and we can send a separate proposal for the work quoted.
Explore our plans below and choose the one that best suits your needs.
| Pricing Overview | Tier 1 $220/mo | Tier 2 $400/mo | Tier 3 $580/mo | Tier 4 $760/mo | Tier 5 Custom |
|---|---|---|---|---|---|
| Change Threshold | Not Included | 1 Hour | 2 Hours | 1/2 Day | Custom |
| Pantheon Basic Hosting | Yes | Yes | Yes | Yes | Yes |
| SendGrid Entry Level SMTP Plan | Yes | Yes | Yes | Yes | Yes |
| Unlimited In-scope Support Requests | No | Yes | Yes | Yes | Yes |
| Critical Security Updates and Minor Releases | Yes | Yes | Yes | Yes | Yes |
| Monitoring and Reporting | |||||
| Uptime Monitoring | Yes | Yes | Yes | Yes | Yes |
| Monthly Website Analytics Report | No | Yes | Yes | Yes | Yes |
| Monthly Social Media Report | No | No | Yes | Yes | Yes |
| Page Speed Monitoring | No | No | No | Yes | Yes |
| On-demand Spelling and Grammar Scans | No | No | No | Yes | Yes |
| Scheduled Audits and Recommendations | |||||
| Collaborative Meetings | Not Included | Annually | Quarterly | Monthly | Custom |
| Marketing Priority Review Meeting | Not Included | Annually | Quarterly | Monthly | Custom |
| Website Training Sessions (per 24-month period) | Not Included | 1 | 2 | 4 | Custom |
Start hosting with us—the leading managed web hosting provider in Denver—to experience unparalleled support backed by a team of experts ready to offer customer service whenever you need it. Contact us today to discuss which managed hosting and support package best suits your business's needs.
Unlimited Support
You want to be able to ask questions and report issues, and you don't want to sweat the small stuff. Colorado Digital will get you the answers you need to ensure your site serves you fully.
We provide quality customer and technical support to ensure maximum uptime and functionality of your site. The team at Colorado Digital will respond quickly and effectively to address any issues with your website. If you have a question or concern, you can count on our local Denver team to promptly find a resolution.
We uphold the highest quality standards for all our support and maintenance packages. If any problems arise, we will investigate and resolve them quickly to get your website back to maximum functionality. You'll be able to rest easy knowing that your site is backed by a team of experts who are ready to answer your questions and provide the support your business needs.
Why Choose Colorado Digital?
- Reliable Hosting: Our hosting solutions are designed to be dependable and fast, ensuring your website is always available.
- Unlimited Support: Our team of experts is available to assist with any issues or questions you may have.
- Comprehensive Security: We prioritize the security of your website, offering advanced security measures to protect against threats.
- Performance Optimization: Regular performance monitoring and optimization ensure your website runs at peak efficiency.
If you have any questions or need assistance choosing the right plan for your needs, please don't hesitate to contact us. We're here to help you achieve your online goals with the best web hosting support.